Goodwill offers an exciting training opportunity to adults looking to start down a path of success.
Customer Connect trains individuals for employment as customer service representatives in the call centers of many customer service industries.
The training takes place at Goodwill's Benson Park Plaza headquarters (located at 4805 N. 72nd Street, Omaha, NE 68134) over the course of six months. Participants receive case management for the duration of the course providing individual support and attention.
The training, designed by MCC, consists of a variety of classes, focusing on customer service and life skills. Students will receive a Customer Service Certificate and transferrable college credits for the completion of these classes.
Upon successful completion of the program, applicants are assisted with job leads, referrals, possible internships, as well as accquiring and maintaining positions in the customer service field.
Download Goodwill Omaha's participant handbook (4.9 MB)
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