Goodwill Omaha – Omaha World-Herald & Agency Update

Dear Valued Goodwill Supporters:

Recently, Goodwill Omaha did a follow-up interview with the Omaha World-Herald to share our progress on three commitments the organization made last fall. This interview, we are told, will be published tomorrow. Goodwill Omaha, as an organization, is re-evaluating critical aspects of governance, operations and culture.

When Goodwill Omaha met with the Omaha World-Herald, I shared that the organization, today, is looking to the future and to regaining the public trust through commitments we have made for improvement.

Goodwill Omaha is taking an objective look at the organization and developing best practices across the agency. We know that not only will Goodwill Omaha change but we use this case study and lessons learned to help other nonprofits maximize their impact in the community. In the long run, this can strengthen all organizations and the community trust.

Here is a summary of what we shared during the interview:

Employee culture is an area Goodwill Omaha is working to improve. The Omaha Business Ethics Alliance has been engaged to help the organization understand the impact of the organization’s changes, address employee engagement improvement and identify best practice ethics for employees. These actions have resulted in:

  • More communication and improved employee engagement
  • Weekly CEO updates about current activities across the organization
  • Creation of the “I heart my job” employee campaign

The second commitment was to hire a third party firm for an organizational assessment. Quantum Governance has been selected and started this work last week which is expected to take through August to complete. They will review and provide recommendations for best practices on; policy and procedures, governance, organizational matters such as mission and vision and organization structure, including an evaluation of compensation.

A CEO search is the third leg of the journey. A committee has been formed which includes board members as well as external business and community members. The committee has selected Wheless Partners out of Birmingham, Alabama as the firm that will conduct the nation-wide search. They expect to have a decision by early fall.

In addition, I shared some information about Goodwill Omaha and its impact on people and the community.


  • 524 – # of employees on December 31
  • 151 – # of employees who identify as having a disability
  • $12.21 – Average hourly wage of participants placed in jobs
  • 1916 – People enrolled in Goodwill Omaha programs in 2016
  • 619 – # of jobs found by Goodwill Omaha program participants
  • 23,413 – # of job basic readiness services provided to the community
    • i.e. resumé building, mock interviews, etc.
  • 1,399,508 – # of total retail transactions
  • 545,552 – Pounds of recycled computers and electronics
  • 6,837,651 – Pounds of clothing and textiles diverted from landfills

Click here to view Goodwill Omaha’s First Quarter Agency Update for 2017.

We hope the article reflects the significant changes I see in the organization already, the efforts to prepare for the future and more importantly that Goodwill Omaha will be well lead, have a great work culture and be a strong community advocate for those we serve.

Pauli Bishop
Interim CEO
Goodwill Omaha

Getting Organized: The 3 Biggest Maintenance Mistakes


Getting organized is one thing, but staying organized is quite another! Here are three of the biggest mistakes I see people making as they organize any space, whether it is a closet, kitchen, laundry room, garage or bedroom.

  1. NO STRATEGY: Approaching a project with a “hurry up, clean it up” mentality, you are not thinking through the systems needed to keep the space running smoothly. You can “clean up” a laundry room by just throwing everything in cabinets to get it off the floor, and it looks better. But to keep it organized and be able to find what you need, you must think through who is using the space and what functions are happening there. A laundry room needs to have clothes put through cycles of sorting, pre-treating, washing, drying, folding and ironing. You may need to manage recycling or pet care duties in this space as well. Set up zones for each function, and think through the tasks required to maintain each zone.
  2. NO OWNERSHIP: Even if you’ve identified the maintenance tasks, they still may not get done if you don’t know who is supposed to do them. We often hear, “I thought you were going to do that!” and “No, I thought you were supposed to do it.” When there isn’t clarity on ownership, everyone thinks someone else is going to do it, and the task simply doesn’t get done.
  3. NO OUTBOX: Your office desk and your email apps have inboxes and outboxes. Does your house have an outbox? In my house, we call it a Donation Station. A good Donation Station is located in a closet, a spot in the garage or an out-of-the-way corner — whatever works for you and your family so you can set aside items you’ve decided you no longer need. The purpose is to have a place to corral all of those decisions as soon as you make them, giving them less chance of getting mixed back into your stuff again. Keep some containers you don’t mind giving away there, like paper grocery or shopping bags or boxes. When the containers are full, put them in your car for your next trip to Goodwill®!

Establishing habits is key to maintaining your organized spaces. Systems and routines — like keeping the laundry, dishes, and cooking operations going on a daily basis — are the foundation of home organization. Create a strategy for having solid morning and evening routines each day and other specific jobs done weekly to give you the long-term results you want from your efforts!

Finally, don’t forget to revisit the systems you’ve created. Few things are perfect the first time. Most systems and spaces need a little tweaking here and there, particularly because life goes on and things do change. When your life changes, your systems must change with it. When that happens, it’s a great time to donate to Goodwill.

Kids growing up and leaving home, changing careers, moving to another house, divorces, breakups or weddings — all of these life changes mean new stuff, new priorities and new perspectives. When your old stuff no longer reflects your life, donating it to Goodwill means you are helping someone in your community receive services and opportunities like job training, job placement, financial literacy classes or résumé writing assistance so they can build a lifelong connection to work.

Blog shared from Goodwill Industries International

Spring Has Sprung! Rejuvenate Your Look with Fresh Finds at Goodwill®

Each new season is a chance for a refresh and, like the world outside that is bursting with buds and blooms, a colorful revamp can rejuvenate your home on the inside, too. With Easter right around the corner, here are some new springtime ideas for your halls, walls and wardrobe, too.


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This upside-down wine glass Easter display that I found on Goodwill Industries of Fort Worth’s (TX) Easter Headquarters Pinboard is both brilliant and beautiful. I can’t believe I’ve never thought of this! Functioning now as both a terrarium-type display and a tea-light holder, this thrifted stemware gets a whole new use. It’s darling with Easter grass and candy eggs inside, but I’m also picturing themed arrangements of seashells in the summer, fallen leaves for autumn, and — dare I say it? — tinsel and ornaments when winter rolls around again. It’s lovely as a table centerpiece, but it could also cheerfully greet guests on an entry hall table.


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Kimberly from A Night Owl blog did a lovely DIY round-up, too! Her post 10 Spring and Easter Goodwill Projects has so many sunny ideas inspired by this vibrant season. This floral thrifted picture frame display gives a backyard party such a whimsical touch, but can you imagine it inside on a wall, too? What a fun way to brighten up your home for a brunch. I can’t think of a better place to snap a selfie. Click through for more ideas and to get a better look at the floral frame display. Goodwill® is an entrepreneurial leader, environmental pioneer and social innovator in the “reduce, reuse, repurpose” practice, and these reimagined frames are the perfect example of that.


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Whether you work hard to stay in style or you’re feeling stuck in a rut, you’ll love these tips from Goodwill Industries of Upstate/Midlands South Carolina (Greenville)’s blog. Its Spring Fashion: How to Look Luxe on a Budget post has some easy rules that will inspire your shopping, not stifle it. My favorite? Save on clothing, splurge on accessories. Why? To get the most use possible out of a high-priced item, it has to be something you can wear every day this spring. You can only don a cute dress or skirt once a week without raising eyebrows, but a designer bag, shoes or jewelry can be worn again and again.

In the ensemble above, Dulce has thrifted a shirt several sizes too large and belted it as a dress. Grabbing a great deal on clothing items frees up your budget for higher-priced accessories. Of course, don’t forget to check the shoe section as well as under the counter at Goodwill. Designer items get donated all the time, so there’s a chance you could save money by thrifting this whole outfit!

What are your favorite spring home and style insights this season? Do you have any great ideas for Easter decor or bright wardrobe updates? However you choose to celebrate the season, enjoy!

Blog shared from Goodwill Industries International