A Year at Goodwill

Goodwill by the Numbers

Revenue

Retail Sales $19,215,778.53
Federal Service Fees $4,063,345.00
Grants and Fees for employment and training $916,764.27
Investment and Misc Income $721,510.50
Employment & Training $768,946.66
Operating Revenue $25,686,345

Expenses

Personnel: Wages, Payroll Taxes, and Benefits $14,951,054.04
Rent, Utilities, and Facilities $4,274,745.74
Depreciation $1,541,613.85
Supplies $1,258,059.41
Marketing and Advertising $11,967.73
Professional Fees $403,225.05
Transportation $128,015.69
National Organization Dues $257,176.41
Other Expenses $1,063,256.05
Interest $581,551.32
Student Incentives $94,013.06
Total Expenses $24,564,678
Net Operating Income $1,121,667
Net Gain $1,121,667

Retail

Goodwill Outlet

4115 S 72nd St
Omaha, NE 68127

Retail

GoodBytes

8457 West Center Road
Omaha, NE 68124 USA

Visit the GoodBytes Page » WE’VE MOVED TO 8457 WEST CENTER ROAD, IN CANFIELD’S PLAZA!

Retail GoodBytes

South Papillion

704 Gold Coast Dr
Papillion, NE 68046

Retail Donation Career Services

Gretna

11722 Standing Stone Dr
Gretna, NE 68028

Retail Donation

Blair

1364 Washington St
Blair, NE 68008

Retail Donation Career Services

78th & Dodge

201 N 78th St
Omaha, NE 68114

Retail Donation

Bellevue

2303 Towne Centre Dr
Bellevue, NE 68123

Retail Donation Career Services

180th & Q

18125 R Plaza
Omaha, NE 68135

Retail Donation

156th & West Maple

15455 Ruggles St
Omaha, NE 68116

Retail Donation

Madison Avenue

1850 Madison Ave
Council Bluffs, IA 51503

Retail Donation Career Services

Southwest

14227 Hillsdale Cir
Omaha, NE 68137

Retail Donation

Papillion

8507 Giles Rd
Papillion, NE 68046

Retail Donation

Fremont

3175 Elk Ln
Fremont, NE 68025

Retail Donation Career Services

Harris Center

2221 N 109th St
Omaha, NE 68164

Retail Donation

84th & West Center

8457 West Center Road
Omaha, NE 68124

WE’VE MOVED TO 8457 WEST CENTER ROAD, IN CANFIELD’S PLAZA!

Retail Donation GoodBytes Career Services

Benson Park Plaza

4805 N 72nd St
Omaha, NE 68134

Retail Donation Career Services
Donation:    Retail:    Specialty Retail:

Profiles

Success Stories

Holly Schwietz – 2015 Manager of the Year

Program - Retail Operations

For the past 14 years, Work Experience Manager Holly Schwietz has worked at changing the lives of young people with special needs. She has been a teacher and mentor to thousands of high school students, preparing them for the real world of work. As the manager for Goodwill’s Work Experience program, she is methodical in […]

Read More >>>

Dick Preston – 2015 Employee of the Year

Program - Retail Operations

From the minute he clocks in to work at Goodwill’s Retail Operations Center, Richard “Dick” Preston doesn’t sit still. As a truck driver for the retail division, he’s constantly on- the-go, serving a number of retail stores within the Omaha-metro area. He has a strong work ethic, working late nights and coming in on his […]

Read More >>>

Steve Hennessey – 2015 National Achiever of the Year

Program - AbilityOne

Hennessey had a rough start in life. His father was killed when he was a toddler and his mother suffered a nervous breakdown, after which Hennessey was sent to live in a home for people with intellectual disabilities. When he turned 18, he moved to an assisted living facility in Lincoln. Soon after, he got a job at Goodwill and found his calling.

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Jacob Brown – 2015 Hope Achiever of the Year

Program - Work Experience

The physical demands and fast-paced environment are what, Goodwill Omaha’s 2015 Achiever of the Year, Jacob Brown loves most about his job. He’s a production Wearhouse associate at the Goodwill Retail Operations Center (ROC).

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Achiever of the Year

Jacob Brown – 2015 Hope Achiever of the Year

Program - Work Experience

The physical demands and fast-paced environment are what, Goodwill Omaha’s 2015 Achiever of the Year, Jacob Brown loves most about his job. He’s a production Wearhouse associate at the Goodwill Retail Operations Center (ROC).

Read More

Steve Hennessey – 2015 National Achiever of the Year

Program - AbilityOne

Hennessey had a rough start in life. His father was killed when he was a toddler and his mother suffered a nervous breakdown, after which Hennessey was sent to live in a home for people with intellectual disabilities. When he turned 18, he moved to an assisted living facility in Lincoln. Soon after, he got a job at Goodwill and found his calling.

Read More

Manager of the Year

Holly Schwietz – 2015 Manager of the Year

Program - Retail Operations

For the past 14 years, Work Experience Manager Holly Schwietz has worked at changing the lives of young people with special needs. She has been a teacher and mentor to thousands of high school students, preparing them for the real world of work. As the manager for Goodwill’s Work Experience program, she is methodical in […]

Read More

Employee of the Year

2016 Employee of the Year Nominees

Program - Retail Operations

   

Read More

Dick Preston – 2015 Employee of the Year

Program - Retail Operations

From the minute he clocks in to work at Goodwill’s Retail Operations Center, Richard “Dick” Preston doesn’t sit still. As a truck driver for the retail division, he’s constantly on- the-go, serving a number of retail stores within the Omaha-metro area. He has a strong work ethic, working late nights and coming in on his […]

Read More

Contributors

The festive window displays hearken back to grand department-store windows of the past, but there’s more to this story.

Goodwill Omaha is honored to sponsor Merry Thriftmas, a community project designed to give back to those in need, for the second year. The project is the concept of Madison Eisert, a Papillion La Vista South high school sophomore working toward her Girl Scout Gold Award, and is on display through Dec. 18 at the South Papillion Goodwill Retail Store & Donation Center near 90th Street and Highway 310.

“For years, our family has loved shopping at Goodwill throughout the seasons and for every occasion,” Eisert said. “Everything from school supplies, wedding presents, homecoming dresses, prom gowns and especially holiday gifts.

<img src="IMG_0675.png" alt="Madison Eisert sits in front of a fireplace constructed of boxes of Girl Scout Cookies">

Madison Eisert shows off one of her Merry Thriftmas window displays at Goodwill Omaha’s store in South Papillion. The exhibit will be up through Dec. 18.

“The holiday season should be a time filled with magic and celebrating,” she continued. “Sadly, though, it can bring unhappiness, stress and financial burdens — especially this year. By forming and leading a team of volunteers I affectionately refer to as ‘Goodwill Elves,’ we planned to shop and find treasures in nearly every Goodwill aisle to put in the window displays. These items will then be given to families in need to help fulfill their wish lists and bring them joy.”

For a time, it looked like Merry Thriftmas was destined to become another of this year’s many cancellations due to the novel coronavirus.

“Since we reopened after closing for COVID-19, we’ve been focused on keeping our customers, donors, participants and employees safe and minimizing everyone’s risk of exposure,” said Janelle Ellis, director of retail operations at Goodwill Omaha. “Madison did an incredible job on the windows last year, and we wanted to host the project again, but we also had to assess potential risks. So, we’d eventually decided not to do it this year.”

Eisert is tenacious, though, and she wanted to find a way to continue the project. She went back to the Goodwill Omaha team with a revised project plan: Eisert proposed decorating two windows instead of four — she’d need fewer Elves to help decorate, and they could dress the windows while Goodwill’s retail team finished their closing duties.

“Madison has grit, and we certainly appreciate that,” Ellis said. “I’m glad she found a way to make the project work. We’d like people to start thinking of stopping at a Goodwill Omaha store when they’re shopping for the holidays — you’d be surprised at how many brand-new items we receive in our donations. Anything from luxury sheet sets and pajama sets to gadgets, artwork and home décor — all donated new with the tags or new in the box. No one would even know it came from Goodwill.”

In fact, Accenture’s 2019 annual holiday shopping survey revealed that 48% of Americans said they would give a thrifted item as a gift, and a whopping 56% said they would welcome thrifted gifts for themselves. This year, with so many people experiencing hardship and loss due to the pandemic, thrift-store and secondhand shopping are on the rise and likely to include holiday gift shopping.

<img src="Merry Thriftmas Fireplace.png" alt="Fireplace mantle with Merry Thriftmas spelled out in decorative, festive letters">“Madison’s plan worked out really well, and the windows are just beautiful again this year,” Ellis said. “I hope people will stop by to see the Merry Thriftmas windows at our South Papillion store and maybe consider stopping in there or at one of our other stores. It doesn’t cost anything to browse, and they might be surprised at the number of great deals they find.”

Eisert also applied for a volunteer service grant, which Booz Allen Hamilton awarded to her to help with the cost of the items and decorations in the windows.

“I’m so thankful to Booz Allen Hamilton for their generous donation,” Eisert said. “Because of their support, the holiday season will be a lot brighter and more joyful for families in need. I would encourage everyone in our community to take the time to celebrate the true meaning of the season by giving of themselves and showing compassion for others.”

And the future of Merry Thriftmas once Eisert earns her Girl Scout Gold Award?

“Goodwill would still like to explore expanding the Merry Thriftmas project in the future,” said Tobi Mathouser, president and CEO of Goodwill Omaha. “We’d like to get businesses in the community involved and donate all the items in the windows to local families in need. We have some logistics to work out, but we’d really like to make the project a holiday tradition for Goodwill Omaha and everyone in the community.”

Residents in Papillion and surrounding communities can see Eisert’s holiday window creation through Dec. 18 at the Goodwill Retail Store & Donation Center at 704 W. Gold Coast Drive in Papillion. For more information, photos and video, click here.

 

It is not every day that Goodwill hosts a gender reveal party for an expectant mother. On March 7, 2019, that is exactly what happened at Goodwill’s WearHouse store on 72nd & F where long-term customer Arelys Sandoval revealed the gender of her next child to her family, friends and fellow shoppers.

Shantel Featherson, Goodwill’s WearHouse Manager, was honored to be part of the special occasion. “We were so excited to be part of this special moment for one of our long-time customers. We were able to help celebrate with great people, good food and games,” said Shantel. Shantel took time out of her busy day to plan the party and purchase decorations to make this day extra special for Arelys.

Shantel Featherson and Arelys Sandoval embracing during the party

Arelys’ brother, Rodrigo, introduced her to the WearHouse store over eight years ago and she has been a regular shopper ever since. The WearHouse store is a different kind of shopping experience. Items not sold at the traditional retail stores are sent to the WearHouse and most items are sold by the pound.

Arelys is a stay at home mom and sees her daily trips to Goodwill as a way to make new friends who enjoy shopping at the WearHouse as she does. Arelys says the friendly and helpful employees at Goodwill make her daily shopping there a memorable experience. “I really appreciate the environment at Goodwill, everyone is so nice!” said Arelys.

The Goodwill staff, shoppers and family members

Sandoval’s favorite things to shop for are clothes and toys for her son Ivan. A budding entrepreneur, she enjoys shopping for books that she resells on eBay and Amazon. “I always find great stuff!” said Arelys.

When asked what advice she would give people shopping at the WearHouse, she stressed the need for patience. You must dig for hidden treasures in the bins.  Arelys said, “I prefer Goodwill because of the prices. You can buy by the pound and it’s cheaper so you can get more.”

Arelys getting ready to find out the gender of her next baby

Arelys said her gender reveal party is by far the fondest memory she has of all her trips to Goodwill. The WearHouse staff looks forward to her bright, cheery and pleasant demeanor every day!
Goodwill is grateful for Arelys sharing her special day with us.

We appreciate her loyalty to Goodwill and cannot wait to meet the newest addition to her family.
Goodwill supports community needs and provides a unique shopping experience for customers like Arelys who has become a member of Goodwill’s extended family!

And the gender was… A BOY!!!

 

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