Kim Streit, A Story Behind the Store

Kim Streit, A Story Behind the Store

Whizzing by with clothing in hand and a smile on her face, Kim Streit works hard to keep a clean sales floor full of fresh product at the 180th and Q Goodwill store. Kim is an ever positive 29 year old who was born with a cognitive learning disability. Having been born and raised in Gretna, Nebraska—Kim is blessed with a loving and supportive family who strives to go the extra mile to make sure she is provided opportunities to succeed in life.

Kim Distributing Softlines Back to Camera

Kindness is one of Kim’s strong suits, you will likely never catch her in bad mood, or without a smile on her face. Unfortunately, her kindness was also been taken advantage of in the past, which added a level of difficulty in building her social skills as she grew older.

“Socializing has never been one of Kim’s strong suits, but working at Goodwill has helped her come out of her shell,” says Denise, Kim’s mother.

Throughout her retail training in the Work Experience Program and her time working at Goodwill, Kim has made tremendous strides in her social interaction skills and has become much more personable.

Kim Streit Distributing Clothing Facing Camera

Goodwill’s partnership with Kim came to fruition when she was enrolled in the Work Experience Program in August of 2006. For many, the Work Experience Program is the first step toward successful job placement through supportive training in our retail stores. During Kim’s time in the program, she learned vital skills in a supportive classroom setting and gained exposure to a real work environment in Goodwill’s retail stores.

Kim Streit Distributing Hardline Facing Camera

Upon graduating from the Work Experience Program in March of 2009, Kim went on to part time work at Lucky-D’s Tack Shop in Gretna. To help with a smooth transition from student to employee, Kim was partnered with a job coach from Career Solutions through the Ollie Webb Center Inc. The job coach helped Kim become acclimated to her new surroundings and adapt to her new set of responsibilities.

Kim’s time at Lucky-D’s came to an end after the summer of 2009. Soon after Kim applied for a position at the 180th & Q Goodwill store. She was hired as a part time employee after interviewing with Janelle Ellis, who was the Store Manager at the time of Kim’s hire.

“While interviewing Kim, she smiled the entire time and I knew she could add so much value to our team with her can-do attitude and bright personality. She was going to fit in well with our team dynamics and make us even stronger. I just had to hire her! She was, and still is, a ray of sunshine. Kim started at Goodwill with her job coach from Career Solutions, my plan for her was to start off small and grow.  She first learned how to put away tank tops, then once she was a pro at that, she moved on to putting away tank tops and short sleeve shirts. We worked in each clothing category for a day or two, then added another category. In about two months, she knew how to put all clothing away by size, color and category. Once she mastered that, we began on fitting room recovery. She would check the fitting rooms between putting away each clothing rack.  She caught on quickly in each area. Her job coach was instrumental in her success as well as the rest of the Goodwill team. One doesn’t succeed without help from others, it takes a family to succeed. At first her job coach was coming in daily, then a couple times a week, then once a week. After about two months he approached me and stated that Kim told him he doesn’t need to come anymore. At that point we both knew that Kim had the confidence in her work and had adapted very well to the team. She was ready to do it all on her own,” said Janelle Ellis, who is now Assistant Director of Retail Sales at Goodwill. Kim has been a model employee at the 180th and Q store for eight years and will be celebrating her ninth anniversary with Goodwill on October 5, 2018. According to her current manager, Osama Rashan, “Kim arrives on time every day, works hard, and never calls in. Her current duties and responsibilities include greeting all customers, distributing processed clothing and household wares items and assisting customers with dressing rooms. Other duties that Kim helps with are cleaning the store and maintaining sales floor standards.”

Kim Streit pushing wares cart not facing camera

“She is always willing to help where needed and has an amazing memory when it comes to scheduling. She even helps remind others of scheduling changes that occur.” says Osama.

“Structure is something Kim relies on in her life, she sometimes struggles with being flexible when unforeseen conflicts arise in her daily schedule.” says Denise, Kim’s mother.

As part of the mission of changing lives through education, training and work,  Goodwill is able to offer Kim the structure to strive in her daily work life and is able to help her embrace flexibility by the means of retail’s ever-changing environment. Kim is also able to focus on her strong suits of memorization and consistency when working in the store. Kim’s strengths support the ongoing success of the 180th & Q store.

Kim Streit distributing hardlines

Kim is currently focused on living well, eating healthy and getting involved in social atmospheres aside from work.

“I like to hangout with friends and play games, my favorite board game is Sorry. I also love to go bowling with friends and family,” said Kim.

According to Kim’s parents, Goodwill has been able to help Kim in many ways. These ways include assisting Kim in building her self worth and confidence, while providing a supportive setting for social interaction.  From a shy Work Experience student in 2006, to an outgoing employee today, Goodwill is proud to provide employment services to amazing people just like Kim. This is Kim’s story, just one of the many Stories Behind the Stores. Kim is an amazing young woman who has taken, and continues to take, steps to better herself—growing both personally and professionally.

Kim Streit Smiles while helping coworkers


Written by: Josh Meyer • Marketing Specialist
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Our Mission at Work

joey carver

Joey Carver is a strong representation of the Goodwill Mission. Over  the course of ten years or so, Joey has been involved with multiple aspects of Goodwill.

When Joey was younger, his family moved around a lot due to the military. He’s lived in England, Maryland, California and Nebraska. He often moved around within those places more than once.

In high school, Joey found himself back in Nebraska attending Bellevue West. During that time he joined the Work Experience program offered by Goodwill. While in Work Experience he learned a lot and was able to complete a summer internship at Goodwill’s former headquarters building on 41st and Pacific Streets.

After high school, Joey was offered a job at Offutt Air Force Base working on the Goodwill contract. He worked with supervisor Pearl Wilder for about a year and a half then was let go. Joey says this was due to a lot of things going on in his life. He was working two jobs and attending school at ITT Tech  for computer networking.

This time of his life became hectic and Joey decided to take a break from work and school to regroup. About one year later Joey decided to see what Goodwill’s Partnership for Youth Development had to offer. This is where he learned about Job Corps and began training for cement masonry. When he completed these courses he moved to California to live with family and work.

In 2011, Joey received a call from a friend saying there was a position open at Offutt and he thought it would be a good fit. Before he knew it, Joey received a call from Pearl offering him the opportunity to apply. He did and soon moved back to Omaha, working for Goodwill again.

Now, nearly three years later, Joey still shows his will to work hard and take on responsibility. He currently works in Stratcom shampooing carpets, as well as driving a shuttle for other Goodwill employees on the base. This is a big responsibility, as Joey has to be on time and is responsible for driving safely on base, as well as throughout the city to multiple locations.

Joey said he enjoys working on base because he gets to interact with military members and he feels safe there.

When asking about his supervisor, Joey said “Pearl provides encouragement. She also knows a thing or two, about a thing or two,” with a big grin on his face.

“She also makes me feel comfortable.”

“Joey is always courteous to everyone. He helps me out wherever needed. He also gets very good remarks on his paperwork and professionalism,” said Stratcom Supervisor Pearl Wilder.

When not working at Goodwill, Joey likes to go fishing. He told me a story of one fishing trip in particular where he had some bad luck. He lost the anchor to the boat, his fishing lines and he also broke his glasses. I think its safe to say no fish were caught on this day.

In the near future Joey would like to finish his final three classes that will provide him certifications in computer networking.

Joey has experienced many ups and downs thus far in his life but he continues to strive and work hard to accomplish his goals.

Thank you Joey, for working hard and believing in the Goodwill mission: changing lives and strengthening communities through education, training and work. Keep up the great work!

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Changing lives through friendship

Friendship can change lives.  For Goodwill AbilityOne employee Steve Hennessey, a friendship that started over forty years ago has greatly improved the life of both friends.  Read more about how life with a disability hasn’t stopped Steve from being a great friend to Jim Germer.


Grace: For janitor and lawyer-turned-pastor, friendship is a constant

“LINCOLN — Steve is bald now. Jim’s hair has turned completely white.

It is one measure of their long and somewhat improbable friendship, a subject this pair of middle-age men is considering on a recent November day over Steve’s lunch break.

A 54-year-old janitor in jeans and a red vest that says Goodwill, Steve has settled into one of the hard plastic chairs of the beige basement break room of the Robert V. Denney Federal Building. Across the table from him is his best friend Jim, a lawyer-turned-lay-pastor who has driven up from Kansas.

“How many years has it been? Forty?” Steve Hennessey asks over a dish of warmed-up spaghetti and meatballs.

Jim Germer slowly swirls a bottle of Mountain Dew and considers Steve’s question.

A lot of time has passed since the two were matched in a program that paired people whose brains worked differently.

How long have they known each other?

Since college. Through the milestones after that. Law school for Jim. Special Olympics for Steve. Marriage for Jim. Bachelorhood for Steve. Law and advocacy work in Kansas for Jim. Cleaning holding cells, the soil lab and break room for Steve. A house in Crete for Jim and wife Jayne. A basement apartment with at least three TV sets and piles of movies for Steve.

Through the years, Jim and Steve have been each other’s constant. They talk by phone every Tuesday. They see each other at least once a month. Steve comes to Jim’s family reunions. Jim drives Steve to see his brother in McCook and his sister in Hebron.

When Steve had hernia surgery in June, he recovered at Jim and Jayne’s in Crete. When Jim forgot to send a birthday card to Jayne’s mother, Steve had his back — sending one for him and signing Jim’s name.

“We met,” Jim finally answers Steve, “in … 19…”

Maybe it was 1978. Maybe it was 1979. The when doesn’t matter as much as the how, the why and the who.

Jim Germer was a psychology major from Hebron who ran track at Nebraska Wesleyan University. The son of a lawyer, Jim was trying to decide whether to follow his brain — and his dad — and become a lawyer, too, or follow his heart and be a minister. He was laid-back and a little shy and really admired his roommate, a fellow psychology major working a part-time job at a place called The ARC of Lincoln.

The ARC is an organization started in the 1950s by parents of children with intellectual disabilities. Back then, the term for that was mental retardation. Back then, children with such disabilities were more separate, more cloistered in institutions, hospitals and their homes. Back then, they were not as integrated into society as they are today.

Children were sent away to schools or lived at home. Their circles were small and limited to family or medical experts. They could not be served in public schools, and society was hardly set up to welcome them in jobs or housing.

That was beginning to change in the 1970s, and a national expert based in Omaha realized that people with disabilities would need help from peers on the “outside.” He proposed a citizen advocate program in which the Steves of the world would be matched with Jims for guidance, advocacy and friendship.

The purpose, explained Bonnie Ackerman, who ran the citizen advocate program in Lincoln, was to carefully select and recruit “advocates” who would be willing to make a long-term commitment to their “protégés.” They would not be paid. But they were not quite volunteers, either. This was not some gig you could try and then slough off.

Given all the unsettling changes that people with intellectual disabilities faced — especially those without family — it was important to set up something lasting.

Orphaned since he was a toddler, Steve Hennessey had grown up in a Beatrice residential center called the Martin Luther Homes that provided education and job training to children with intellectual disabilities. Steve had a mild disability that made reading and understanding things in depth somewhat difficult. It made him anxious. He never learned, for instance, how to drive. But he could follow instructions, stick to a routine and be counted on to complete a task. He had incredible common sense.

At 18, Steve moved to Lincoln and settled into a group home. He became active in the Special Olympics and plugged into support agencies like The ARC. He was eager to become independent.

One day, Jim’s roommate who worked at The ARC, a guy named Steve Bond, said Jim just had to meet someone and possibly become his advocate. Someone who was athletic like he was, shy like he was, friendly and warm like he was.

You guys, said the roommate, are so much alike.

Jim, meet Steve Hennessey. Steve, meet Jim.

The two became friends. They bowled together. They went out to restaurants. Jim introduced Steve around. When Jim started dating a woman named Jayne, she liked Jim even more after she met Steve. She liked what she saw of Jim’s compassion and gentleness.

Once Steve and Jim had a running race. Steve beat the Wesleyan hurdler.

Jim and Jayne got married. Jim went to law school. Jayne became a college librarian. Steve moved into his own place. He got a job with Goodwill, sorting donations.

The couple went to Steve’s Special Olympics events. They took him to their family parties. Steve still grouses about the time Jim’s uncle poured him a tiny glass of wine. He does not drink!

Jim said his relationship with Steve caused him to narrow his legal focus to the rights of people with disabilities. He pursued advocacy work and for a while headed a Manhattan, Kansas-based organization called Kansas Advocacy and Protective Services.

Jim felt almost negligent when he moved away from Lincoln, but a mutual friend who worked with disabled adults assured him that Steve was fine. Steve had a job, an apartment and a regimented routine. He walked everywhere and cooked little, eating what he could buy in a restaurant or nuke in a microwave. His main entertainment was movies. Steve got several TV sets — one for regular watching, one with a VCR, one with a DVD player.

Ackerman, who now works for the Nebraska Department of Health and Human Services, said it’s important not to “overprotect” people with disabilities. She said that they should be able to live the “least restrictive” kinds of lives and that Steve had proved himself to be independent enough. He didn’t need a babysitter.

Jim has stepped in over the years to iron out little wrinkles, like setting up appointments. Despite the geographic distance as the Germers moved first to Kansas and then to Crete, they remained close to Steve. They were each other’s family.

Steve’s own family had splintered in 1961, after the children’s father was killed in a garbage truck accident. Their mother, Lillian Hennessey, had a breakdown following that. She could not care for the children. A family adopted the older two siblings, but Steve was placed at the Martin Luther Homes in Beatrice. Today the place is called Mosaic.

In the 1980s and 1990s, Jim helped Steve reconnect with his mother and siblings. Jim would take Steve to see his mother in a nursing home in Milford. His sister Lorene, who has intellectual disabilities too, lives in a care center in Hebron. And Steve’s brother, Mike, lives in McCook.

Jim drove his friend all over the state to visit.

But Steve’s world has been in Lincoln. He has worked for Goodwill Industries for 37 years — longer than all but one of the nonprofit’s 638 employees. He has been stationed at the federal building for 24 years. He lives less than a mile away and walks to and from work. He always stops at the same Kwik Shop for coffee before his 6 a.m. shift. He always gets to work early. He rarely takes a day off.

Steve is surrounded by guardian angels, including his boss, Cyndi Hartman-Splear, who mother-hens Steve about not eating so many bologna sandwiches. There are plenty of others along his path and at the federal building. Steve makes the U.S. marshals laugh. He has so endeared himself to U.S. District Judge C. Arlen Beam that the federal judge requests that Steve be assigned to clean his fourth-floor chambers.

Steve is so focused on routine that he will not waver. That means no to rides, even from friends. He doesn’t carry much money. He doesn’t answer the door. And Jim knows that if he doesn’t call Steve between 6:04 p.m. and 6:14 p.m. on Tuesday nights, Steve won’t pick up the phone.

Jim was worried during the partial federal government shutdown in 2013 that almost put Steve out of work. Steve needs his routine.

Where Steve’s life has been routine, Jim’s days — especially now, in his ministerial role — are unpredictable.

He left the Kansas disability organization about a decade ago following a shakeup in leadership. In recent years, he has served the Evangelical Lutheran Church of America as a lay pastor. He pinch hits for rural pastors south of the Nebraska-
Kansas border. Sometimes he’s at the hospital visiting a dying parishioner. Sometimes he’s giving the Sunday sermon.

But on a recent weekday he has driven to Lincoln to visit Steve.

“How old are we now?” Jim asks Steve.

“Old,” Steve laughs.

Steve will turn 55 next month. Jim is 56.

The two enjoy a wide-ranging conversation that includes a local scandal, favorite TV shows — “Batman” in particular — and Mountain Dew versus the healthy juice Steve dubiously sips before declaring: “That’s not bad stuff!”

Asked what he likes about his friend, Steve says: “I don’t want to get my goose cooked!” and “You’re going to get me in the doghouse!”

Interwoven in the banter are reflections on the past. About how when Jim met Steve, Steve’s job was sorting donated shoes. About how Jim used to drive a car that was really like “a big boat,” a term that still cracks Steve up. About how Jim breaks things, like the butterfly gift Steve gave him one year. About how Steve remembers everybody’s birthday.

“He forgets,” Steve pokes fun at Jim. “I call him ‘space cadet.’ ”

Steve also calls Jim his friend, his partner.

“Like Pancho and Cisco,” he says. “The Lone Ranger and Tonto.”

Jim explains that their friendship is mutual. Reciprocal.

“Steve’s one of the most considerate, compassionate people I know,” Jim says.

Their friendship nourishes them both and, in that regard, it’s no different than other relationships that sustain us, said Linda Timmons, CEO of Mosaic.

“The networks we build in our lives help us get through. I always use the Beatles’ line, ‘We get by with a little help from our friends,’ ” Timmons said.

At their recent meeting, even though his friend Jim had driven for over two hours to see him, Steve remains bound to duty and routine.

After his usual 30-minute lunch, which Steve dutifully clocked out for, it is time to push his cart to clean the daycare. He is not deterred.

He keeps saying pleasantly, but firmly:

“I’ve got to get going.”

“Are we done? Thank you.”

“I’m going to get back to what I’m doing.”

Jim bids his friend farewell.

“Bye, Steve,” he says cheerfully. “Call you Tuesday.”  ”


From the Omaha World Herald, November 30, 2014:

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