Response to the COVID-19 Pandemic

New COVID-19 Procedures & Precautions in Effect at All Goodwill Omaha Locations

At Goodwill Omaha, we carefully consider the health of our employees, program participants, customers, donors and the community in general. We also take the spread of the novel coronavirus seriously, and we want to do our part to prevent the spread of the virus at every one of our locations.

Goodwill Omaha has implemented the following processes and procedures — based on best practices from Goodwill Industries International, other Goodwill affiliate organizations and the National Retail Federation — at all of our retail stores and donation centers:

  1. We have employees assigned to sanitizing carts.
  2. Operating hours at all locations are temporarily reduced to 10 a.m. to 6 p.m., seven days a week.
  3. Every employee has been instructed to stay home if they:
    • Have any symptoms, including fever, cough, sore throat or shortness of breath
    • Live with anyone who has been suspected of having or diagnosed with COVID-19
    • Have been exposed to anyone who is suspected of or confirmed to have COVID-19

Each employee has signed an agreement stating that they will review the symptom and exposure checklist before every shift and report to their manager if they are experiencing symptoms or may have been exposed. In either case, the manager will send the employee home.

  1. All Goodwill employees are wearing masks and gloves at all times in our stores and donation centers.
  2. Employees are sanitizing high-traffic areas every two hours, and our cleaning crew is performing additional sanitizing and deep cleaning at all stores.
  3. Regular announcements over the PA systems remind customers to social distance and give each other some extra space.
  4. We’ve installed clear acrylic dividers at the registers and jewelry counters to protect customers and employees in areas where social distancing is impossible or impractical.
  5. Our fitting rooms are temporarily closed. We understand this may be inconvenient for our customers, so we’ll grant store credit for returns of clothing items with the tags attached and the receipt for an additional seven days beyond our regular return policy.
  6. Signage reminding everyone to social distance at least 6 feet is posted throughout the stores and on floor decals at the registers.
  7. Our donation centers have implemented no-contact donations. Donors can either put their donations in the bins we have set out, or stay in their car and our team will unload donations from the trunk.
  8. Our donation centers are holding all donations for a minimum of 24 hours before they’ll be put out on the shelves.

Additional Precautions at the Goodwill Wearhouse Only

The following are additional precautions we are enforcing at the Goodwill Wearhouse near 72nd & F streets:

  1. Customers also must wear masks and gloves the entire time they’re in the store.
  2. No one under the age of 16 is allowed in the Wearhouse until further notice.

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Goodwill Omaha Receives 2020 Best of Offutt AFB Award

Offutt AFB award program honors the achievement.

OFFUTT AFB, April 29, 2020 — Today, the Offutt AFB Award Program announced that Goodwill Industries, Inc., (Goodwill Omaha) has been selected for the 2020 Best of Offutt AFB Award in the Thrift Shops category.

Each year, the Offutt AFB Award Program identifies companies that we believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and our community. These exceptional companies help make the Offutt AFB area a great place to live, work and play.

“We are honored to win this recognition from Offutt Air Force Base, and we are proud to serve the brave men and women who serve at Offutt every day,” said Tobi Mathouser, president and chief operating officer at Goodwill Omaha.

Janelle Ellis, director of retail operations for Goodwill Omaha, agreed and added, “We have wonderful customers stationed at Offutt, and many become regulars in our Bellevue store. As you might imagine, transfers are common in the military; a Goodwill store might be the one thing someone in the military or their spouse feels like they know in a new city. I think they seek out the familiarity and comfortableness that Goodwill provides when they’re in a new place.

“Goodwill is perfect for individuals and families in the military,” Ellis continued. “They move around a lot, and they really become experts at purging nonessential belongings to make moves easier. When they move to a new place, they go to Goodwill for items they need at an affordable price — whether it’s a sofa, a television, or a new wardrobe for a warmer or cooler climate. And, when they transfer away from Offutt, they’re very generous in donating items they aren’t taking with them.”

Offutt AFB Award Program officials gathered and analyzed various sources of information to choose the winners in each category. The 2020 Offutt AFB Award Program focuses on quality, not quantity. Winners are determined based on the information gathered both internally by the Offutt AFB Award Program and data provided by third parties.

 

About the Offutt AFB Award Program
The Offutt AFB Award Program is an annual awards program honoring the achievements and accomplishments of local businesses throughout the Offutt AFB area. Recognition is given to those companies that have shown the ability to use their best practices and implemented programs to generate competitive advantages and long-term value.

The Offutt AFB Award Program was established to recognize the best of local businesses in our community. Our organization works exclusively with local business owners, trade groups, professional associations and other business advertising and marketing groups. Our mission is to recognize the small business community’s contributions to the U.S. economy.

SOURCE: Offutt AFB Award Program

About Goodwill Industries, Inc.
Goodwill Industries, Inc., Serving Eastern Nebraska and Southwest Iowa, has been a leader in helping people fulfill their dreams through work since 1933. Our mission is to train and employ people with disabilities and others who may be at a competitive disadvantage in the job market. We do this by selling value-priced merchandise at 17 convenient locations in Omaha, Bellevue, Papillion, Fremont, Blair, Gretna and Council Bluffs.

Although many people know Goodwill as a place to donate used clothing and household items, they may not realize that their donations sold in our retail stores fund programs that give thousands of formerly unemployed individuals the opportunity to earn a living and the chance to succeed in life. Goodwill provides opportunities for individuals with barriers to self-sufficiency through a variety of job opportunities and employment programs, including AbilityOne, YouthBuild AmeriCorps, Employment Solutions and Work Experience.

Goodwill is a private, not-for-profit 501(c)3 agency governed by a local board of trustees. We are a member agency of Goodwill Industries International of Gaithersburg, Maryland. Goodwill is also affiliated with the federal Ability One program, which provides jobs for people with severe disabilities at federal facilities. Goodwill is accredited by CARF, the Rehabilitation Accreditation Commission. Learn more at GoodwillOmaha.org.

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Goodwill, Max I. Walker Team Up To Provide Medical Scrubs for Creighton Health Care Workers

They’ll deliver more than 375 pairs of scrubs to Creighton on Wednesday.

L-R: Casey Walker (Max I. Walker), Janelle Ellis (Goodwill), Melanie Moyer (Goodwill)

OMAHA, Neb., April 10, 2020 — When Creighton University School of Medicine students contacted Goodwill Industries, Inc. (Goodwill Omaha), asking if the nonprofit organization’s thrift stores had any medical scrubs on the racks that they could spare, staff from Goodwill Omaha and local dry cleaner Max I. Walker jumped into action.

“Our stores are temporarily closed right now due to the coronavirus threat, so our retail operations team went store to store and collected every piece of scrubs they could find,” said Tobi Mathouser, president and COO at Goodwill Omaha. “They found more than 375 pairs of scrubs.”

The donation is for a medical scrub drive that Creighton’s medical students are holding to collect the garments and donate them to health care workers at CHI’s Bergen Mercy.

“There is an increased demand for scrubs at the hospitals due to heightened precautions for doctors and nurses to be able to decontaminate themselves as they travel to and from home and the hospital,” said Adrienne Pyle, a third-year medical student at Creighton School of Medicine and drive’s organizer. “With these extra scrubs, the medical professionals will be able to decontaminate themselves with frequent scrub changes and thereby keep their patients and own families safe.”

Next, Goodwill needed a partner to launder the scrubs for the health care workers. They found one in local dry cleaner Max I. Walker.

“We’re committed to giving back to the community that’s supported us for more than 100 years, so when we got the call, this was something we really wanted to do,” said Casey Walker, director of retail operations at Max I. Walker. “With the current pandemic, health care workers are on the frontlines, and if we could help them, we absolutely wanted to.”

L-R: Janelle Ellis (Goodwill), Shantel Featherson (Goodwill), Casey Walker (Max I. Walker)

This afternoon, Goodwill dropped off the scrubs at the Max I. Walker location in Council Bluffs, Iowa, where Walker’s team will launder them. On Wednesday, April 15, Goodwill and Max I. Walker’s retail operations teams will pick up the scrubs in Council Bluffs and deliver them to Creighton for distribution to Bergen Mercy doctors and nurses.

“With COVID-19 cases continuing to pop up, the medical staff is going through many more pairs of scrubs,” said Pyle said. “We were amazed at how quickly these two businesses were able to collect scrubs and coordinate laundering of them. We are incredibly grateful to Goodwill and to Max I. Walker, as are the doctors and nurses at Bergen. They have gone above and beyond in organizing this effort, and they’ve shown a genuine desire to help. We are so thankful to both.”

The Creighton medical scrub drive runs through April 25. Blue and green scrubs are preferred, and patterned scrubs are also accepted. Pyle asks that scrubs are washed prior to donation, and donors have two drop-off option, or they may request pickup:

About Max I. Walker Dry Cleaning & Laundry
Max I. Walker Cleaners & Launderers was founded by Max I. Walker on March 17, 1917. Over the past 103 years, it has grown into a company with hundreds of employees serving customers at 22 locations in Omaha, Elkhorn, Papillion and Bellevue, Nebraska, and Council Bluffs, Iowa. Today — five generations later — Max I. Walker remains family owned and operated. In addition to dry cleaning services, Max I. Walker offers a Wash & Fold Laundry Service for all laundry items, and a free pickup and delivery service from home or office. As the proud recipient of Best of Omaha 1st Place for Dry Cleaning in 2013, 2014, 2015, 2016, 2017, 2018, 2019 and 2020, Max I. Walker is Omaha’s Favorite Dry Cleaner.

Max I. Walker is committed to serving the communities that support us — we wouldn’t be here without them — and we seek out opportunities to give back by supporting local media, small businesses and charitable organizations. We also hold an annual fundraising event, the Ultra Chic Boutique dress sale, which benefits the Nebraska Alzheimer’s Association. For more information, visit MaxIWalker.com.

About Goodwill Industries, Inc.
Goodwill Industries, Inc., Serving Eastern Nebraska and Southwest Iowa, has been a leader in helping people fulfill their dreams through work since 1933. Our mission is to train and employ people with disabilities and others who may be at a competitive disadvantage in the job market. We do this by selling value-priced merchandise at 17 locations throughout the Omaha metro area.

Although many people know Goodwill as a place to donate used clothing and household items, they may not realize that their donations sold in our retail stores fund programs that give thousands of formerly unemployed individuals the opportunity to earn a living and the chance to succeed in life. Goodwill provides opportunities for individuals with barriers to self-sufficiency through a variety of job opportunities and employment programs, including AbilityOne, YouthBuild AmeriCorps, Employment Solutions and Work Experience.

Goodwill is a private, not-for-profit 501(c)3 agency governed by a local board of trustees and a member agency of Goodwill Industries International of Gaithersburg, Maryland. Goodwill is also affiliated with the federal AbilityOne program, which provides jobs for people with severe disabilities at federal facilities. Goodwill is accredited by CARF, the Rehabilitation Accreditation Commission. Learn more at GoodwillOmaha.org.

 

Omaha’s Goodwill Industries Wins Top Award for City’s Best Thrift Store

OMAHA, Neb., Dec. 11, 2019 — In its annual Best of Omaha issue, Omaha Magazine announced that its voters chose Goodwill Industries, Inc., as the city’s first-place winner in the Best Thrift Store category.

“It’s such an honor that the Omaha community chose our stores as the best in the city,” said Janelle Ellis, director of retail operations for Goodwill. “We’ve worked hard to improve the organization of our stores and to make sure we get donated items on the shelves right after we receive and process them, which gives our customers greater variety and helps ensure that our inventory is in constant rotation.

“Plus,” Ellis continued, “the more donated goods we sell, the more money we can invest into our community employment programs, which really are the heart of Goodwill.”

Omaha Magazine’s Best of Omaha began in 1992, and the publication takes several measures to ensure that the contest is legitimate:

  • Contest winners do not have to be advertisers, and participation is completely optional.
  • Voting is open to the entire Omaha community, regardless of whether they subscribe to the magazine.
  • Ballots are blank and ad-free, eliminating influence or bias and encouraging voters to choose businesses they truly enjoy shopping at.
  • An independent auditing firm validates the submitted voting ballots to prevent vote-stuffing and manipulation.

About Goodwill Industries, Inc.

Goodwill Industries, Inc., Serving Eastern Nebraska and Southwest Iowa, has been a leader in helping people fulfill their dreams through work since 1933. Our mission is to train and employ people with disabilities and others who may be at a competitive disadvantage in the job market. We do this by selling value-priced merchandise at 17 convenient locations in Omaha, Bellevue, Papillion, Fremont, Blair, Gretna and Council Bluffs.

Although many people know Goodwill as a place to donate used clothing and household items, they may not realize that their donations sold in our retail stores fund programs that give thousands of

formerly unemployed individuals the opportunity to earn a living and the chance to succeed in life. Goodwill provides opportunities for individuals with barriers to self-sufficiency through a variety of job opportunities and employment programs, including AbilityOne, YouthBuild AmeriCorps, Employment Solutions and Work Experience.

Goodwill is a private, not-for-profit 501(c)3 agency governed by a local board of trustees. We are a member agency of Goodwill Industries International of Gaithersburg, Maryland. Goodwill is also affiliated with the federal Ability One program, which provides jobs for people with severe disabilities at federal facilities. Goodwill is accredited by CARF, the Rehabilitation Accreditation Commission. Learn more at GoodwillOmaha.org.

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Goodwill Industries, Inc., Announces ‘Merry Thriftmas’ Contest at South Papillion Retail Store

A local volunteer group approached Goodwill with the idea; if it’s successful this year, the organization may roll it out at additional locations in coming years.

OMAHA, Neb., Nov. 20, 2019 — Goodwill Industries, Inc., today announced “Merry Thriftmas,” a campaign that will include a contest giveaway, event and promotion that will run Dec. 1 through Dec. 14. During the two-week period, shoppers at Goodwill at 704 Gold Coast Drive in South Papillion will receive a contest entry form each time they visit the store for their chance to win one of four unique prizes.

“We had a family come to us and ask if they could decorate our four display windows at the South Papillion store and hold a drawing for everything in the windows,” said Janelle Ellis, director of retail operations for Goodwill in the Omaha metro area. “The family has recruited additional volunteers in the Papillion area, and collectively, we call them the Goodwill Elves.”

The concept is this: The Goodwill Elves developed a theme for each window, and they’ve been scouring Goodwill for the perfect decorations and items, which they purchase and donate for each theme. The Elves are also visiting Papillion businesses for donations of new items for the windows, and Goodwill is donating items for each window.

On Nov. 17, the Goodwill Elves covered the display windows at the South Papillion store with gift wrap and went to work building their window themes. On Dec. 1 at 3 p.m., Goodwill is hosting a Merry Thriftmas Unveiling Event, where the Goodwill Elves will “unwrap” the four windows. From Dec. 1 through Dec. 14, shoppers at the South Papillion store will receive entry tickets that they can drop into the coordinating box for the window they’d like to win. On Dec. 14, the Goodwill Elves will draw a winner for each window during a Facebook Live event.Merry Thriftmas

“Santa Claus will be at the unveiling event, and the Goodwill Elves are currently trying to secure donations of milk, cookies and hot chocolate for the event,” said Goodwill CEO Mike McGinnis. “We want this to be a fun event for the Papillion community, and the whole community is invited.”

“What’s really great about this contest is the winners win everything in their window,” Ellis said. “The furniture, the lights and decorations, all of the gifts — everything. I know our Goodwill customers will be excited about this contest, and if it’s successful, we’re talking about doing ‘Merry Thriftmas’ at more of our stores next year and in the years after.”

For more information about “Merry Thriftmas” and updates about the Dec. 1 unveiling event, please visit GoodwillOmaha.org/Thriftmas, and watch Goodwill Omaha’s social media for the most up-to-date information.

 

About Goodwill Industries, Inc.

Goodwill Industries, Inc., Serving Eastern Nebraska and Southwest Iowa, has been a leader in helping people fulfill their dreams through work since 1933. Our mission is to train and employ people with disabilities and others who may be at a competitive disadvantage in the job market. We do this by selling value-priced merchandise at 17 convenient locations in Omaha, Bellevue, Papillion, Fremont, Blair, Gretna and Council Bluffs.

Although many people know Goodwill as a place to donate used clothing and household items, they may not realize that their donations sold in our retail stores fund programs that give thousands of formerly unemployed individuals the opportunity to earn a living and the chance to succeed in life. Goodwill provides opportunities for individuals with barriers to self-sufficiency through a variety of job opportunities and employment programs, including AbilityOne, YouthBuild AmeriCorps, Employment Solutions and Work Experience.

Goodwill is a private, not-for-profit 501(c)3 agency governed by a local board of trustees. We are a member agency of Goodwill Industries International of Gaithersburg, Maryland. Goodwill is also affiliated with the federal Ability One program, which provides jobs for people with severe disabilities at federal facilities. Goodwill is accredited by CARF, the Rehabilitation Accreditation Commission. Learn more at GoodwillOmaha.org.

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For Information, Contact:
Amy Goldyn, Marketing Manager
Goodwill Industries, Inc. Serving Eastern Nebraska & Southwest Iowa
402-231-1919
[email protected]

 

 

Goodwill Industries, Inc., Participates in ‘Round It Up for United Way’

Goodwill will donate all proceeds to United Way’s Opportunity Youth Program to benefit young adults in the Omaha metro.

OMAHA, Neb., Nov. 12, 2019 — Goodwill Industries, Inc., is pleased to announce that its retail stores will participate in Round It Up for United Way of the Midlands, an annual donation campaign to raise awareness and money to support United Way programs. From Nov. 1 to Dec. 31, customers at Goodwill retail stores can choose to “round up” their purchase totals to the next dollar at the point of sale, and Goodwill will donate every penny of that money to the United Way of the Midlands.

“This year, we’re sponsoring the United Way’s Opportunity Youth initiative. We’re part of a partnership of 40 agencies called the Opportunity Youth Alliance, which helps young adults between the ages of 16 and 24,” said Tobi Mathouser, Goodwill’s director of mission advancement. “As part of the Opportunity Youth Alliance, we work with the United Way to help young adults find stability, education, and employment training and prospects. Together, the Opportunity Youth Alliance helps more than 8,000 young people in the Omaha–Council Bluffs metro area.”

The Opportunity Youth Alliance aligns with Goodwill’s programs — Employment Solutions, YouthBuild Omaha, Work Experience and AbilityOne — which provide education and job training and placement for disabled and disadvantaged people in the community. “Participating in the Opportunity Youth Alliance allows us to help even more people in the community,” Mathouser said, “and that’s Goodwill’s core mission. We hope that over the next two months, everyone in the community will embrace the chance to donate their change to help bring change for others in our area.”

About Goodwill Industries, Inc.

Goodwill Industries, Inc., Serving Eastern Nebraska and Southwest Iowa, has been a leader in helping people fulfill their dreams through work since 1933. Our mission is to train and employ people with disabilities and others who may be at a competitive disadvantage in the job market. We do this by selling value-priced merchandise at 17 convenient locations in Omaha, Bellevue, Papillion, Fremont, Blair, Gretna and Council Bluffs.

Although many people know Goodwill as a place to donate used clothing and household items, they may not realize that their donations sold in our retail stores fund programs that give thousands of formerly unemployed individuals the opportunity to earn a living and the chance to succeed in life. Goodwill provides opportunities for individuals with barriers to self-sufficiency through a variety of job opportunities and employment programs, including AbilityOne, YouthBuild AmeriCorps, Employment Solutions and Work Experience.

Goodwill is a private, not-for-profit 501(c)3 agency governed by a local board of trustees. We are a member agency of Goodwill Industries International of Gaithersburg, Maryland. Goodwill is also affiliated with the federal Ability One program, which provides jobs for people with severe disabilities at federal facilities. Goodwill is accredited by CARF, the Rehabilitation Accreditation Commission. Learn more at GoodwillOmaha.org/unitedway.

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For Information, Contact:
Amy Goldyn, Marketing Manager
Goodwill Industries, Inc. Serving Eastern Nebraska & Southwest Iowa
402-231-1919
[email protected]

 

 

 

 

 

 

Story Behind the Store – A Gender Reveal Party

 

It is not every day that Goodwill hosts a gender reveal party for an expectant mother. On March 7, 2019, that is exactly what happened at Goodwill’s WearHouse store on 72nd & F where long-term customer Arelys Sandoval revealed the gender of her next child to her family, friends and fellow shoppers.

Shantel Featherson, Goodwill’s WearHouse Manager, was honored to be part of the special occasion. “We were so excited to be part of this special moment for one of our long-time customers. We were able to help celebrate with great people, good food and games,” said Shantel. Shantel took time out of her busy day to plan the party and purchase decorations to make this day extra special for Arelys.

Shantel Featherson and Arelys Sandoval embracing during the party

Arelys’ brother, Rodrigo, introduced her to the WearHouse store over eight years ago and she has been a regular shopper ever since. The WearHouse store is a different kind of shopping experience. Items not sold at the traditional retail stores are sent to the WearHouse and most items are sold by the pound.

Arelys is a stay at home mom and sees her daily trips to Goodwill as a way to make new friends who enjoy shopping at the WearHouse as she does. Arelys says the friendly and helpful employees at Goodwill make her daily shopping there a memorable experience. “I really appreciate the environment at Goodwill, everyone is so nice!” said Arelys.

The Goodwill staff, shoppers and family members

Sandoval’s favorite things to shop for are clothes and toys for her son Ivan. A budding entrepreneur, she enjoys shopping for books that she resells on eBay and Amazon. “I always find great stuff!” said Arelys.

When asked what advice she would give people shopping at the WearHouse, she stressed the need for patience. You must dig for hidden treasures in the bins.  Arelys said, “I prefer Goodwill because of the prices. You can buy by the pound and it’s cheaper so you can get more.”

Arelys getting ready to find out the gender of her next baby

Arelys said her gender reveal party is by far the fondest memory she has of all her trips to Goodwill. The WearHouse staff looks forward to her bright, cheery and pleasant demeanor every day!
Goodwill is grateful for Arelys sharing her special day with us.

We appreciate her loyalty to Goodwill and cannot wait to meet the newest addition to her family.
Goodwill supports community needs and provides a unique shopping experience for customers like Arelys who has become a member of Goodwill’s extended family!

And the gender was… A BOY!!!

 

Supporting Communities Affected By Floods – How You Can Help

Goodwill is committed to helping our communities recover from the damage and loss of belongings caused by the recent floods. The information below explains how Goodwill, with community help, will support our surrounding communities during this time of crisis.

Salvation Army Donation Sites:

All Goodwill locations will accept donated flood relief items in support of Salvation Army’s efforts. Please bring the items listed below to your local Goodwill. Donation receipts will be given upon request. All donations collected will be transported by Goodwill to the Salvation Army for distribution.

Items specifically requested at this time:

  • Bleach
  • Work gloves
  • Rakes
  • Mops
  • Shovels
  • Buckets
  • Tarps
  • Household cleaning items

Round It Up Campaign:

Goodwill invites all customers to round up purchases to the nearest dollar, which Goodwill will use to provide needed support for communities in eastern Nebraska and southwest Iowa affected by the recent flooding. All Round-It-Up donations will go directly to the Red Cross to support communities as they recover and rebuild.

Goodwill Vouchers for Affected Individuals & Families:

Beginning Friday March 15, Goodwill began issuing store vouchers to the local agencies listed below to help those affected by the flooding. Vouchers can be used to purchase needed items at any Goodwill retail location. Contact the agencies listed below to learn more about the Goodwill store voucher program. As of March 22, Goodwill has issued $24,900 in store vouchers to over 1,200 individuals working with the following agencies:

Other agencies providing relief support:

Volunteering In Our Community:

To date, Goodwill employees have collectively volunteered more than 223 hours to flood relief efforts.

Janelle Ellis Promoted to Director of Retail Operations

Goodwill Industries, Inc., Serving Eastern Nebraska & Southwest Iowa is pleased to announce that Janelle Ellis has been named Director of Retail Operations.

“Janelle is a proven leader who has the experience and the skills to take Goodwill’s retail program and mission integration to new level,” said Goodwill CEO Mike McGinnis.

Janelle began her career with Goodwill as an Assistant Store Manager in September 2006. Serving Goodwill in various roles throughout her tenure, she now leads as Director of Retail Operations. Janelle oversees 14 traditional retail stores, 3 specialty stores, warehouse operations, transportation and logistics, facilities maintenance and custodial contracts. Janelle is a graduate of the University of Nebraska Kearney.

For Information Contact:

Ann Woodford
Goodwill Industries, Inc.
Phone: 402-231-1919
[email protected]