Kim Streit, A Story Behind the Store
Whizzing by with clothing in hand and a smile on her face, Kim Streit works hard to keep a clean sales floor full of fresh product at the 180th and Q Goodwill store. Kim is an ever positive 29 year old who was born with a cognitive learning disability. Having been born and raised in Gretna, Nebraska—Kim is blessed with a loving and supportive family who strives to go the extra mile to make sure she is provided opportunities to succeed in life.
Kindness is one of Kim’s strong suits, you will likely never catch her in bad mood, or without a smile on her face. Unfortunately, her kindness was also been taken advantage of in the past, which added a level of difficulty in building her social skills as she grew older.
“Socializing has never been one of Kim’s strong suits, but working at Goodwill has helped her come out of her shell,” says Denise, Kim’s mother.
Throughout her retail training in the Work Experience Program and her time working at Goodwill, Kim has made tremendous strides in her social interaction skills and has become much more personable.
Goodwill’s partnership with Kim came to fruition when she was enrolled in the Work Experience Program in August of 2006. For many, the Work Experience Program is the first step toward successful job placement through supportive training in our retail stores. During Kim’s time in the program, she learned vital skills in a supportive classroom setting and gained exposure to a real work environment in Goodwill’s retail stores.
Upon graduating from the Work Experience Program in March of 2009, Kim went on to part time work at Lucky-D’s Tack Shop in Gretna. To help with a smooth transition from student to employee, Kim was partnered with a job coach from Career Solutions through the Ollie Webb Center Inc. The job coach helped Kim become acclimated to her new surroundings and adapt to her new set of responsibilities.
Kim’s time at Lucky-D’s came to an end after the summer of 2009. Soon after Kim applied for a position at the 180th & Q Goodwill store. She was hired as a part time employee after interviewing with Janelle Ellis, who was the Store Manager at the time of Kim’s hire.
“While interviewing Kim, she smiled the entire time and I knew she could add so much value to our team with her can-do attitude and bright personality. She was going to fit in well with our team dynamics and make us even stronger. I just had to hire her! She was, and still is, a ray of sunshine. Kim started at Goodwill with her job coach from Career Solutions, my plan for her was to start off small and grow. She first learned how to put away tank tops, then once she was a pro at that, she moved on to putting away tank tops and short sleeve shirts. We worked in each clothing category for a day or two, then added another category. In about two months, she knew how to put all clothing away by size, color and category. Once she mastered that, we began on fitting room recovery. She would check the fitting rooms between putting away each clothing rack. She caught on quickly in each area. Her job coach was instrumental in her success as well as the rest of the Goodwill team. One doesn’t succeed without help from others, it takes a family to succeed. At first her job coach was coming in daily, then a couple times a week, then once a week. After about two months he approached me and stated that Kim told him he doesn’t need to come anymore. At that point we both knew that Kim had the confidence in her work and had adapted very well to the team. She was ready to do it all on her own,” said Janelle Ellis, who is now Assistant Director of Retail Sales at Goodwill. Kim has been a model employee at the 180th and Q store for eight years and will be celebrating her ninth anniversary with Goodwill on October 5, 2018. According to her current manager, Osama Rashan, “Kim arrives on time every day, works hard, and never calls in. Her current duties and responsibilities include greeting all customers, distributing processed clothing and household wares items and assisting customers with dressing rooms. Other duties that Kim helps with are cleaning the store and maintaining sales floor standards.”
“She is always willing to help where needed and has an amazing memory when it comes to scheduling. She even helps remind others of scheduling changes that occur.” says Osama.
“Structure is something Kim relies on in her life, she sometimes struggles with being flexible when unforeseen conflicts arise in her daily schedule.” says Denise, Kim’s mother.
As part of the mission of changing lives through education, training and work, Goodwill is able to offer Kim the structure to strive in her daily work life and is able to help her embrace flexibility by the means of retail’s ever-changing environment. Kim is also able to focus on her strong suits of memorization and consistency when working in the store. Kim’s strengths support the ongoing success of the 180th & Q store.
Kim is currently focused on living well, eating healthy and getting involved in social atmospheres aside from work.
“I like to hangout with friends and play games, my favorite board game is Sorry. I also love to go bowling with friends and family,” said Kim.
According to Kim’s parents, Goodwill has been able to help Kim in many ways. These ways include assisting Kim in building her self worth and confidence, while providing a supportive setting for social interaction. From a shy Work Experience student in 2006, to an outgoing employee today, Goodwill is proud to provide employment services to amazing people just like Kim. This is Kim’s story, just one of the many Stories Behind the Stores. Kim is an amazing young woman who has taken, and continues to take, steps to better herself—growing both personally and professionally.