1850 Madison Ave
Council Bluffs, IA 51503
Phone (712) 328-8911


Mon 9 a.m. to 7 p.m.
Tues 9 a.m. to 7 p.m.
Wed 9 a.m. to 7 p.m.
Thurs 9 a.m. to 7 p.m.
Fri 9 a.m. to 7 p.m.
Sat 9 a.m. to 7 p.m.
Sun 10 a.m. to 6 p.m.

Retail Information

Serving the Council Bluffs community since 2003, our Madison Avenue Goodwill Retail Store & Donation Center credits generous donors and loyal customers for its ongoing success. Great customer service, organized aisles and convenient donations are just a few of the awesome services this location has to offer. The dedicated team members are awaiting your arrival, and we thank you in advance for supporting Goodwill's mission to put people to work.

Learn About the Goodwill Card

Have you signed up for the Goodwill Card yet? Did you know it can help track your donations? Lose your receipt but need to make a return? No problem! Want in on the next big sale? You got it! So, what are you waiting for? Sign up at any of Goodwill’s 16 retail store locations. The process is quick and easy. Don’t Delay. Sign up today!

Need to update your contact information linked to your Goodwill card? Please fill out the form below!

Donation records are updated near the first day of each month. If you have any questions, please contact our headquarters at 402-341-4609 or email us at [email protected] and we will be glad to help.

If you are looking for information on how to check the balance of your Goodwill Gift Card, please click here.

To learn more about tax information, please click here.

Donations at this Location

**This location has a locked donation bin outdoors for after-hours donations.** DID YOU KNOW: Goodwill accepts used computer equipment and accessories at ANY of our donation locations in the Omaha metro or Council Bluffs. When you donate to Goodwill, you help put people to work! Through our partnership with the Dell Reconnect computer recycling program, Goodwill’s trained technicians safely disassemble CPUs and sort various components for recycling. (We ask that consumers do their best of removing all personal data prior to donating.) Love tech, computers and gaming? Visit our GoodBytes Computer Recycling Store, now located at 8457 West Center Road in Omaha! You'll find everything from video game systems and accessories to refurbished laptops and monitors — all at a great deal!

Career Services Info

Did you know Goodwill's Madison Avenue retail store is a training site for young people with special needs? We partner with the Council Bluffs School District who refer students to Goodwill's Work Experience program. These individuals are assigned to jobs within the Goodwill organization throughout a school year helping them take the first step in making the transition from an educational setting to the professional working world. Students are generally referred to Work Experience through the transition or special education programs of various school districts in Goodwill’s service area. For more information about the Work Experience program, contact your school counselor or resource teacher, or call Goodwill at 402.341.4609.